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Virgin Media down as thousands of customers unable to get online

By   /  September 20, 2021  /  Comments Off on Virgin Media down as thousands of customers unable to get online

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Virgin Media has reportedly gone down leaving thousands without internet service.

A number of customers have taken to social media to report problems, according to the DownDetector website.

60% of the problems reported are with Virgin broadband, with a further 27% reporting a ‘total blackout’.

Some customers were quick to point out the inconvenience of the downtime for remote workers. Rachel Cunliffe of the New Statesman wrote:

“Hi [Virgin Media]. You’ve just cut the broadband in my area with no warning. Your automated helpline says you’re doing planned works and it will hopefully be back by 3PM. Did we get a text so we could plan? Of course not. Remote working is still commonplace. This isn’t good enough.”

Virgin customers claim to…



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